HM Revenue and Customs (HMRC) have launched an online trial relating to car and fuel benefits on company cars, giving Pay As You Earn (PAYE) customers the ability to update their tax code online, no longer waiting for updates by HMRC.
The digital approach is being used with GOV.UK Verify, and is hoping to reduce the current 4.3 million calls that the HMRC currently receives from customers about their tax codes.
HMRC’s chief digital and information officer, Mark Dearnley, said: “HMRC is rolling out customer-focused digital services that are so straightforward and convenient that everyone who can use them will choose to do so.
"Our digital services will deliver significant savings to HMRC’s customers in both the cost of phone calls and time spent dealing with the department."
"This trial means that we can incorporate customer’s feedback to ensure we deliver a service they want."
The new system will attempt to improve efficiency and work around the customers availability, rather than when it is best for HMRC.
Changes can be made using the follow link: https://www.gov.uk/update-company-car-details
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